Do Not Lie to Users

Multiple people working on Outlook.com thought this was a reasonable design. After a user deletes an email, then manually goes into the Deleted Items folder, then clicks Delete again, then acknowledges that they wish to Permanently Delete the deleted item: … the item is still not deleted. You can “Recover deleted items” from your Deleted items folder:Continue reading “Do Not Lie to Users”

Troubleshooting Windows 10 Bluescreens

I recently bought a Dell XPS 8900 desktop system with Windows 10. It ran okay for a while, but after enabling Hyper-V, every few minutes the system would freeze for a few seconds and then reboot with no explanation. Looking at the Event Viewer’s Windows Logs > System revealed that the system had bugchecked (blueContinue reading “Troubleshooting Windows 10 Bluescreens”

Repairing Corrupt ZIP Files

Fiddler’s default file format is the SAZ Format, which is just a ZIP file with a particular structure. Unfortunately, sometimes users’ SAZ files get corrupted due to failing disks or incomplete downloads, and when this happens, Fiddler can no longer open them. Because Fiddler uses a standard ZIP file, surely a good ZIP reader willContinue reading “Repairing Corrupt ZIP Files”

DotNet Makes Me Sad, In Pictures

.NET Framework KB 3088956: Ouch, that sounds pretty severe. I guess I’d better go manually install a hotfix? Seriously? An email address and a CAPTCHA? Fine. Oh, an email delivered HTTP URL pointed at an executable file? That seems totes legit. Yup, definitely legit, it says “Microsoft” right there at the top! Sure, let’s putContinue reading “DotNet Makes Me Sad, In Pictures”

What I Use–Software Edition

I’ll update this list from time-to-time. Criteria The #1 criteria for any software I use is first, do no harm. There’s a lot of great software out there that’s ruined by side-effects, including security problems, performance problems, advertising, and anything else that makes my computer worse for having it installed. In some cases, I’ve simplyContinue reading “What I Use–Software Edition”